East Midlands Water Company

UK tap water is generally considered safe to drink and is heavily regulated. However, many homeowners still choose water filtration systems to improve taste, reduce chlorine, remove limescale-related impurities, and reduce exposure to contaminants still present.

Households use water filters because water can pick up chemicals, dissolved substances and impurities as it travels through pipes and the environment before reaching your tap.

Common reasons UK homeowners filter tap water:

• Improve taste and smell
  
• Reduce chlorine
  
• Remove sediment and particles
  
• Reduce heavy metals
  
• Filter microplastics
  
• Improve water quality for cooking and drinks
  
• Protect appliances from impurities
  

In hard water areas such as much of England, water softeners prevent limescale build-up in kettles, showers, boilers and appliances.

A water filter removes impurities, chemicals and unwanted tastes from your drinking water, improving both water quality and taste.

At East Midlands Water, our drinking water filters are designed to reduce common contaminants found in UK tap water while still keeping healthy minerals naturally present in the water.

Depending on the filtration system used, a water filter can help reduce:

• Chlorine
• Bad tastes and odours
• Sediment and rust particles
• Dirt and debris
• Organic chemicals
• Microplastics
• Some pesticides and herbicides
• Heavy metals such as lead
• Limescale particles
• Cloudiness in water

The BT65 water filter system uses advanced carbon filtration technology to improve the taste, smell and clarity of your drinking water while providing cleaner, fresher water directly from your tap.

Many customers choose water filtration systems because they:

• Prefer better tasting drinking water
• Want to reduce chlorine in tap water
• Are concerned about impurities
• Want filtered water for cooking, tea and coffee
• Want an eco-friendly alternative to bottled water

For customers wanting even higher levels of filtration, East Midlands Water also supplies reverse osmosis systems capable of removing an even wider range of dissolved contaminants and producing ultra-pure drinking water.

If you live in a hard water area, you may notice limescale on taps, kettles, shower screens and household appliances. Hard water can also affect how your skin feels after washing, reduce soap lather and shorten the lifespan of boilers and appliances.

Common signs of hard water include:

• White marks on taps and glass
• Limescale in kettles
• Dry skin or dull hair after showering
• Reduced efficiency from appliances
• Soap and shampoo not lathering properly

You can quickly check the hardness of your water using the East Midlands Water postcode checker here:

Check your water hardness here

A water softener reduces limescale, protects appliances and improves water quality throughout your home.

Very very simply – a water softener processes hard water to turn it into soft water. Water comes into the softener and enters the resin or media tank where it goes through a simple process that removes the calcium, magnesium carbonate and manganese from the water, leaving the water soft which then exits to be used around a property.

Like any household appliance, you will find a wide variation of prices across the board. A general rule is that the more you pay, the better quality the product and the greater number of features. Our softeners range from smaller entry level units at around £380 up to £1200 for a softener for a larger residential property.

It is possible to buy very cheap water softeners but these are usually imports with a low build quality and ones that will only offer a short life. By investing in a quality water softener, you will be investing in your home and your family.

All softeners have a specific life. Again, the less expensive the softeners will only have a 2 year warranty – after this period of time, you will be looking at replacing certain parts or even starting again with a new softener. Like most purchases, it is far better to do a bit of research, find the best match in terms of your needs against the attributes of the softener and then make your purchase. A quality softener will last for at least 10 years. Mid price range softeners will last anything between 5 and 8 years. It will also be dependent on the amount of water that flows through the machine – the amount of water the household is using and the quality of the resin.

East Midlands Water Company top of the range water softeners come with a 10 year parts and labour warranty. That’s 10 years of guaranteed peace of mind. We are so confident that our top of the range softener will last for a minimum of 10 years, we guarantee that it will!