East Midlands Water Company

Very very simply – a water softener processes hard water to turn it into soft water. Water comes into the softener and enters the resin or media tank where it goes through a simple process that removes the calcium, magnesium carbonate and manganese from the water, leaving the water soft which then exits to be used around a property.

Like any household appliance, you will find a wide variation of prices across the board. A general rule is that the more you pay, the better quality the product and the greater number of features. Our softeners range from smaller entry level units at around £380 up to £1200 for a softener for a larger residential property.

It is possible to buy very cheap water softeners but these are usually imports with a low build quality and ones that will only offer a short life. By investing in a quality water softener, you will be investing in your home and your family.

All softeners have a specific life. Again, the less expensive the softeners will only have a 2 year warranty – after this period of time, you will be looking at replacing certain parts or even starting again with a new softener. Like most purchases, it is far better to do a bit of research, find the best match in terms of your needs against the attributes of the softener and then make your purchase. A quality softener will last for at least 10 years. Mid price range softeners will last anything between 5 and 8 years. It will also be dependent on the amount of water that flows through the machine – the amount of water the household is using and the quality of the resin.

East Midlands Water Company top of the range water softeners come with a 10 year parts and labour warranty. That’s 10 years of guaranteed peace of mind. We are so confident that our top of the range softener will last for a minimum of 10 years, we guarantee that it will!